Although we can’t offer financial advice, our Investor Helpline is here to answer any questions. If you need personalised guidance, we strongly advise that you speak to a qualified financial adviser.
1. Retail / Private investors and Aberdeen Standard Investments Share Plan
Due to issues caused by the global situation with COVID-19, we may take longer than usual to answer phone calls. Please bear with us and accept our apologies for any inconvenience. If you have a general query which does not require the use of your personal information, please e-mail us at firstname.lastname@example.org. Alternatively, to message us securely and manage your account online, please click here.
For more information on our company or products, please contact our client service team:
- Investor Helpline Freephone: 0808 500 0040
- Brochure Request Line Freephone: 0808 500 4000
- Investor Helpline International +44 012 6844 8222
- International Fax +44 012 6844 1534
Aberdeen Standard Investment Trusts
PO Box 11020,
If you have a complaint about one of your investments with us or any aspect of the service you have received from Aberdeen Standard Investments you can write to us at the following address:
The Complaints Department
Aberdeen Standard Investments
10 Queen's Terrace
Alternatively, you can also make a complaint by:
If the complaint is not resolved by us to your satisfaction then you may take your complaint to the Financial Ombudsman Service. In order to contact the Financial Ombudsman Service or obtain details of the compensation scheme you should write to:
The Financial Ombudsman Service, Exchange Tower, London, E14 9SR or telephone 030 0123 9123 or 080 0023 4567.
2. Professional Investors
3. Press office enquiries
For press office enquiries please email us at email@example.com